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Our team at Charm Sciences can answer practically any question you have and would love the opportunity to help you out. Please call us directly at one of the numbers below, or please fill out the form, and we will contact you shortly.

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Charm Sciences, Inc. (Headquarters)

659 Andover Street Lawrence, MA 01843-1032 USA
Toll Free: 1.800.343.2170
fax. 1.978.687.9216

New Inquiries/ Questions:
Hours: Monday – Friday 8:30 am – 5:30 pm EST.

After-hours emergency support is available by following the relevant phone prompts.
After Hours Phone Support: 1.978.687.9200, Option 1

For Operator Manuals, SDS, and/or COA requests, email Technical Support at

In Europe

Inquiries can be directed to: Wilbert Kokke at Kentron Microbiology B.V. The Netherlands

In Southeast Asia

Inquiries can be directed to: Dirk van Dam, Thailand
Countries include: Thailand, Vietnam, Indonesia, Malaysia, Singapore, India and Taiwan.
+31 6 5376 2458
+66 9 4498 3040

In Middle East/Africa

Inquiries can be directed to: Anita Galas
+233 55 906 5683